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Meter Tampering

Part of South Africa’s petroleum-industry integrity and responsible-reporting platform.

Report suspected manipulation or tampering involving fuel pumps, meters or measuring equipment in South Africa.

What meter tampering can involve

Concerns may include suspected manipulation of dispensing equipment, unexplained differences between displayed and delivered quantities, broken or suspicious seals, unauthorised access to measuring equipment or records suggesting intentional interference.

Information that can help

  • Site name, location and pump or meter identifier.
  • Date, time, product and displayed quantity.
  • Receipt or transaction record.
  • Photographs of the pump, seal or display taken lawfully.
  • Inspection, calibration or maintenance information lawfully available.

Do not interfere with equipment

Do not open, test, dismantle or interfere with pumps or measuring systems yourself. Record what you observed and preserve supporting records.

Related concerns

If the issue involves a suspected short delivery rather than retail dispensing equipment, see delivery fraud.

Delivery fraud guidance →

Related resources

Report securely

Submit facts through the secure reporting portal and avoid public accusations until the matter has been objectively assessed.

Report suspected meter tampering securely →