Report suspected delivery fraud involving petroleum products in South Africa.
What delivery fraud can include
Concerns may involve short deliveries, false delivery notes, product substitution, unexplained quantity discrepancies, manipulated proof of delivery, unauthorised offloading or deliberate differences between what was ordered, loaded and received.
Information that can help assessment
- Supplier, customer and delivery location.
- Date, time, product and ordered quantity.
- Tanker and trailer registration numbers.
- Delivery note, invoice, meter ticket or weighbridge information.
- Opening and closing stock or tank readings where lawfully recorded.
- Photographs, CCTV or tracking records lawfully available.
Reconcile before concluding
Operational variances can occur for legitimate reasons. Record the discrepancy and supporting records rather than assuming fraud from a single difference.
Related concerns
For suspicious tanker routing or diversion, see transport fraud. For pump or meter manipulation, see meter tampering.
Transport fraud guidance → · Meter tampering guidance →
Related resources
- Petroleum Evidence Preservation Checklist
- Petroleum Supplier Due Diligence Checklist
- Safe Reporting Guide
Report securely
Preserve original transaction and delivery records and submit only information you lawfully possess.